Sometimes I want the functionality of a Full Step in Braze, but without actually sending a message.
That’s where the workaround of sending a blank message comes in handy!
There’s a particular use case I have in mind: waiting until a specific date and time.
Because although Braze offers a standalone Delay Step, the step has fewer options (2) compared to the Full Step (4). And the Delay Step does not off that “Send on the next” option – which is something I use regularly.
No matter your situation, to fire a blank webhook as a placeholder message in your Canvas:
- Choose Webhook as the message channel
- Select Blank Template for the webhook
- For the webhook URL, use
- In settings, select
GETas the type